Effective date: October 14, 2026
Surgery Group of Los Angeles ("Surgery Group LA," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit surgerygroupla.com (the "Site"), contact us through the Site, or interact with our online content. By using the Site, you agree to the practices described in this policy.
This Privacy Policy covers information collected through our website. It does not replace our Notice of Privacy Practices, which describes how we use and disclose your protected health information (PHI) as a patient under the Health Insurance Portability and Accountability Act (HIPAA) and California law. Once you become a patient, the health information in your medical record is governed by our Notice of Privacy Practices. A copy is available at our office or by request.
Information you provide. When you fill out a contact, consultation, or second-opinion request form, call us, or email us, you may give us your name, phone number, email address, date of birth, insurance details, the condition or service you are asking about, and any message you include.
Information collected automatically. When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, browser and device type, operating system, referring website, pages viewed, time spent on pages, links clicked, and general location (city or region). We may also record whether you called us after visiting the Site.
Please do not send detailed medical information through website forms or email. Our web forms and general email are meant for scheduling and general questions. Our staff will collect detailed health information through secure channels once you are scheduled.
We use cookies, pixels, and similar technologies to keep the Site working properly, understand how visitors use it, and measure the effectiveness of our advertising. These may include tools such as Google Analytics and Google Ads conversion tracking. These providers may collect information about your use of the Site and other websites over time. You can control or delete cookies through your browser settings, and you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Disabling cookies may affect how parts of the Site work.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for money. We may share information:
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no website, internet transmission, or email is completely secure, and we cannot guarantee the security of information you send to us online.
We keep website information only as long as needed for the purposes described in this policy or as required by law. Information that becomes part of your medical record is retained according to medical record retention requirements.
If you are a California resident, you may have the right to request access to the personal information we have collected about you, to ask us to correct or delete it, and to opt out of the sale or sharing of personal information. We do not sell personal information. Some information, including medical information governed by HIPAA or the California Confidentiality of Medical Information Act, may be exempt from these requests. To make a request, contact us using the information below. We will verify your identity before responding and will not discriminate against you for exercising your rights.
Some browsers offer a "Do Not Track" setting. Because there is no common industry standard for these signals, the Site does not currently respond to them. Where required by law, we honor recognized opt-out preference signals such as Global Privacy Control.
The Site may link to other websites, including our affiliated specialty centers, hospital partners, social media pages, and our research foundation. Those websites have their own privacy practices, and we are not responsible for their content or policies. We encourage you to review the privacy policy of any site you visit.
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. Parents or guardians scheduling care for a minor should contact our office directly.
Content on the Site is for general educational purposes and is not a substitute for professional medical advice, diagnosis, or treatment. Using the Site or contacting us through it does not create a doctor-patient relationship. If you have a medical emergency, call 911.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated policy.
If you have questions about this Privacy Policy or would like to make a privacy request, please contact us:
Surgery Group LA
8635 W 3rd St, Suite 880W
Los Angeles, CA 90048
Phone: (310) 861-7493
Email: Office@SurgeryGroupofLA.com
